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Sponsor Licence Auditing

Sponsor Licence Auditing

If your organisation sponsors overseas nationals (workers or students), it is ma mandatory to comply to the Home Office 5 key areas


Failure to comply with your sponsor licence duties, employers licence can be B-Rated, Suspended and Revoked

For training institutes the Home Office has a slightly different approach as they look at Track 1, Track 2, Action Plan and Revoked


Our auditing service is 100% confidential, we evaluate your HR processes by agreeing a convenient time to meet you once you have completed our pre-visit assessment


From every audit, we will provide you a report on any issues under 'Amber' (compliance improvements) or 'Red' (non-compliance)

If you are caught engaging illegal overseas nationals, you could face 5 years in prison and unlimited fines - Why take the risk?


The 6 tabs below will help explain the core areas to help you understand the importance of compliance when employing people


  • Understanding An Audit

    What is the purpose of having an audit and what you could lose from it?

    Every UK organisation that employs workers must comply to employment laws. This includes, but not limited to:
    • Advertising job vacancies in compliance to the Equality Act 2010
    • Home Office Resident Labour Market Test
    • GDPR (Personal Data)
    • Recording of data whilst employed and termination of the worker
    • Employment versus B2B contracting
    An audit ensures you, as a regulated UK organisation, do not accidentally breach any compliance guidelines. The last thing your organisation wants is the likes of the Home Office, HMRC, ICO, to name a few, to start an investigation.

    Every organisation will always tell you, we do not always have the time or resources to have a perfect compliance system, but a compliance system does not need to be perfect just compliant.

    When we carry out the audit, we explain the foundations required and discuss ways of streamlining the processes and paperwork which is optional.

    Home Office Support
    In 2008 when the Home Office first introduced the points-based system, the Home Office asked regulated immigration firms to help support them which meant these law firms would audit the UK organisations HR compliance as part of their sponsor licence application. G4I would send an audit report of the UK organisation confirming if complaint or not. Where non-compliant we would hold off applying to the Home Office and provide the UK organisation with an action plan to get compliant.

    To this day, we still do the same process, first verify if compliant and once happy then register the UK organisation for a sponsor licence.
    ASK OUR LAWYER A QUESTION

    Home Office

    How will the Home Office carry out a site visit and why
    would they do this?

    Home Office, also known as UK Visas & Immigration has 'compliance officers' who will do one of two things:
    • Unannounced site visit
    • Announced site visit.
    Unannounced
    The compliance officer (normally two) will turn up to your premises without any warning. To receive such a visit you would either have:
    • Applied for a sponsor licence
    • Hold a sponsor licence to engage workers or students.
    If you do not hold a Home Office sponsor licence the compliance officer do not visit you, you could get a visit from immigration officers who raid your premises looking specifically for illegal workers. All it takes is a whistleblower to claim your organisation is employing illegal workers and you likely to get a visit.

    Announced
    You are only ever informed of this if you have applied or hold a Home Office sponsor licence. The Home Office will contact the UK organisation if the following applies:
    • Applied for a sponsor licence and before they can make a decision, they need to visit the organisation's premises and verify if they are compliant to the 5 key areas.
    • Currently have a sponsor licence and the Home Office:
      • want to carry out a random sponsor licence check or
      • suspects Sponsorship Management System non-compliance
      • suspects illegal working.
    If you are found to be employing any illegal workers, the civil penalty is £20,000 per illegal worker and a possible custodial sentence of up to 6 months.

    What do the compliance officers do on the site visit?
    This will depend if the visit is for a sponsor licence application or to audit an existing sponsor licence.

    Sponsor Licence Application
    During this type of audit, the compliance officers are generally looking at your current HR and if given a sponsor licence if you likely to comply to the 5 Key Areas:
    • Area 1: Monitoring immigration status and preventing illegal employment
    • Area 2: Maintaining Worker contact details
    • Area 3: Record keeping
    • Area 4: Worker tracking and monitoring
    • Area 5: General HR duties
    The Home Office do not stipulate your HR system needs to be electronic or paper-based or a combination of both, but we strongly recommend it is electronic which we will explain shortly. They are likely to test the organisation if they understand sponsor responsibilities.

    If the compliance officer does not feel you have an adequate system for the 5 above key areas, they will not say anything to you on the day, they just write lots of notes and take away evidence they feel is appropriate to refusing your sponsor licence application.

    The Home Office will write to the organisation and state one of the following:
    • Fully comply
    • Partially comply
    • Do not comply.
    Fully comply 
    Your sponsor licence is granted with Certificate of Sponsorship allocation. 

    Partially compliant
    The Home Office may ask the organisation to provide additional information before making a decision.

    Do not comply
    If the organisation fails the audit for a sponsor licence, the immigration rules states, the organisation cannot challenge the refusal and cannot apply again for another licence for 6 months. Any job adverts you posted to obtain Certificate of Sponsorship's will not be valid if you apply again as job adverts are only valid for 6 months.

    Existing Sponsor Licence
    When the Home Office compliance officers visit an organisation that holds a valid sponsor licence, they are likely to do the following:
    • Interview the Authorising Officer, Level 1 User(s) and possibly other employees responsible for hiring Tier workers or students
    • Interview Tier workers and students
    • Look at the above 5 key areas if in place and adequate
    • Check any RLMT when employing Tier workers
    • Verify Certificate of Sponsorship and the actual jobs are genuine
    • Ask questions about using the Sponsorship Management System
    • Ask questions about the organisation sponsor responsibilities, do they know what to do
    The compliance officers do not say much, they are probing away, collate intel and report back to the Home Office. They will write to you if you partially or fully fail the inspection:
    • B-Rated if you partially fail (Tier 2 and 5 only)
    • Action Plan if Tier 4
    • Suspended sponsor licence (Tier 2, 4 and 5) with intentions to revoke sponsor licence.
    The above is just a guide, if you are unsure, you should contact us for an initial free consultation.
    ASK OUR LAWYER A QUESTION

    Compliance Audits

    What does the Home Office look for in an organisation compliance audit?

    Area 1: Monitoring immigration status and preventing illegal employment
    Under area 1, we have 4 areas the organisation will be looked at.

    Area 2: Maintaining Worker contact details
    Under area 2, we have 2 areas the organisation will be looked at.

    Area 3: Recordkeeping
    Under area 3, we have 2 areas the organisation will be looked at.

    Area 4: Worker tracking and monitoring
    Under area 4, we have 10 areas the organisation will be looked at.

    Area 5: General HR duties
    Under area 5, we have 8 areas the organisation will be looked at.

    In total we have 26 areas covering the 5 key areas. If all 26 applies to the organisation, the Home Office would expect the organisation to comply to them all.

    These are the key areas, however, you could still be breaching UK employment law, failing to understand the purpose of duties when holding a sponsor licence.

    We have found UK organisation failing other compliance areas when we were verifying immigration rules and those rules breached could cause you an investigation from the likes of HMRC and other regulating bodies.
    ASK OUR LAWYER A QUESTION

    Recruitment Guidance

    What are the areas of employing people an organisation should consider?

    Employing staff has its own rules and regulations. We have contracting In and contract OUT. We have temporary workers to charity workers. Hiring is a phrase we prefer to use as hiring covers many areas and types of people the UK organisation engages with.

    G4I has put together a process to best explain compliance areas where it covers engaging workers.

    Best practice to carry out a recruitment process
    Recruitment can be costly, time-consuming and you must follow good HR practices. We will now explain how best to run a complete recruitment process ensuring you are fully compliant. Compliance in the work force is a legal requirement and failing to have this in place, could cost you civil penalties and even a custodial sentence plus bad publicity. LET US AVOID THIS!

    A recruitment process starts from the moment you advertise the job vacancy. Advertising a job vacancy can be internally on the employers notice board or advertised in a form of media such as the Internet, social media site or newspaper article.

    We listed below our 10-step guide to help you understand the steps you may have to take to avoid compliance issues:
    1. Job Advertisement
    2. Invitation
    3. Interviewing
    4. Right to Work
    5. Shortlisting
    6. Verification
    7. Contract
    8. Documentation
    9. Tracking
    10. Termination
    JOB ADVERTISING
    When you post a job, the job advert must comply to the Equality act 2010 guidelines.
    Job adverts cannot discriminate any person so be careful when using words such as:
    • Age | Race | Sex | Disability | Pregnancy | Maternity | Religion or Belief
    When posting a job, the organisation should refrain from using words such as:
    • Recent Graduate | High Experienced* | Bar Maid | Handyman | Advertise to a specific group
    *You can use high experienced if the job vacancy was key specific such as highly skilled position. Some business advertise I need person with x years of experience, but this could be classed as discrimination so you need to be careful how you describe a person's skill sets for the job role.

    If employing a non-EEA national, where a Home Office Resident Labour Market Test (RLMT) is required, this must be advertised in the Jobcentre and another place such as Internet, social media site or newspaper article unless exempt.

    INVITATION
    If the job vacancy needs to comply to the RLMT, the organisation should acknowledge any applicant that applies to the job advertisement regardless if the applicant is suitable or not.

    Applicants that seem suitable for the job vacancy, should be informed of this.

    When an ‘applicant' or ‘internal member of staff’ applies to the organisation's job vacancy, they should follow a certain process to avoid issues which could lead to discrimination and Home Office non-compliance if the job advertisement is related to a Tier 2 or Tier 5 visa application.

    Regardless who applies to the organisation's job advert, they should send the applicant a notification (email or SMS) to acknowledge their interest in the job vacancy.

    INTERVIEWING
    When the organisation has decided which applicants they want to interview, some organisations will invite the applicants to their office. Doing this initial process can be very time-consuming, costly in your time and from our research, many people interviewed did not match up to their CVs. Regardless which option you take to do your interviewing, the same process should follow on how you capture and log people ‘personal information’.

    Interview Formats:
    Online | Telephone | Webcam | Face-to-Face
    Online interview is becoming more of a trend as organisations are looking at ways to reduce the hiring costs. The organisation might prefer to carry out a telephone or webcam interview. Some organisations just skip this and invite the applicant in for a face-to-face interview. You must record how the interview went, discussion points, what was promised and action points.

    You might be thinking why should I log this?
    Did you know, if an applicant felt they were being discriminated against, they can go to ACAS and put in a discrimination complaint against your organisation; you could end up in an employment tribunal.

    See Shortlisting section process for Face-to-Face interviewing.

    RIGHT TO WORK
    Before any person can be offered a job, the organisation must carry out a ‘Right to Work’ check first.

    If the organisation is thinking of hiring an applicant, they must first verify if that applicant needs permission to work in the UK. If the applicant already holds a UK visa, is it:
    • Valid visa and leave still remaining
    • Visa permits work with the new organisation without Home Office permission
    • If Home Office permission is permitted, can the applicant visa permit UK switching.
    • If the applicant is in the UK and cannot switch whilst in the UK or change employers from their Tier to the same Tier for another organisation, they must leave the UK to apply for an entry visa.
    Employment cannot commence until a Right to work is verified first.

    TIP
    The organisation should never guarantee or promise an applicant a job until a full right to work check has been carried out. If the organisation wants to offer a job to an applicant to secure their services, but have not yet done a right to work check, they should provide the applicant a ‘Letter of intent’, add a clause to say, a right to work check must be first carried out and only then can we provide you with a formal ‘offer of employment’. This will protect your business.

    Right to work falls under various categories, they can include:
    Immigration Status | Licences | Accreditations | Insurance.

    SHORTLISTING
    Once the organisation has clarified the right to work status, the applicant can be shortlisted.
    Once an applicant is shortlisted, interview notes should be logged and notes added as to why shortlisted.

    What is deemed as being shortlisted?
    Shortlisting an applicant comes in different flavours, we have:
    Not suitable | Might be suitable | Very suitable | 2nd or 3rd interview

    When the organisation shortlist an applicant for a job role, it is no different to the initial telephone or webcam interview, the organisation must log what was discussed and promised.

    When an applicant attends an interview, ask them to demonstrate their ability to do the role advertised. This could be presenting a PowerPoint to you or, presenting a business plan or, demonstrating at the interview they can do a task like create a web page (IT) or cook a dish (chef) or take a test on areas of manual handling (healthcare professional).

    If you are ever challenged over why you selected a person over another, this will help demonstrate you treated each applicant equally.

    VERIFICATION
    When the organisation invites a candidate to a face-to-face interview, ask the applicant to bring in their original right to work evidence to the interview. Right to work evidence will depend on their job role, but certain documents must be provided such as travel ID or similar document.

    Some interviews are done in one or multiple stages, this all depends on the type of role.

    Tip
    When the organisation take copies of right to work evidence, they must do the following:
    • Write the applicant's full name as shown in the travel ID
    • Add the days date
    • Add the organisation person job title
    • Sign the photocopy and state you have seen the original.
    Now file the evidence whether as a hard copy or as an electronic file.


    CONTRACT
    Prior to offering the applicant an offer of employment, has the organisation done the following checks:
    • Compiled a list of every applicant that applied to the job vacancy?
    • Logged all CVs, covering letters and applicant other evidence?
    • Added notes as to who was shortlisted and not shortlisted?
    Added interview notes for all applicants spoken to who applied for the job.
    Only offer a 'Contract of Service' (employment) if the applicant can work for your organisation.

    The employment law states employees are entitled to a number of documents which could include from this list: Statement of main terms of employment (Permanent or Temporary) | Employee Handbook Form for Existing Employees | Restrictive Covenant | Deductions from Pay | 48 Hour Opt Out | Action Plan Form | Action Plan Letter Form | Action Plan Monitoring Form | Job Task Performance Table Form | Notes and forms for appraisers | Notes and forms for employees | Preparation for Appraisal Form | Performance Appraisal Form | Change of Personal Details | Staff Appraisal Scheme | Customer Complaint Form | Disciplinary Record – Form | Display Screen Equipment Form | Employee HS Induction Training Record | Equal Opportunity Monitoring Form | Exit interview | Flexi-time Request Form | Health Questionnaire Holding Letter | Holiday Request Form (Hours) | Holiday Request Form (Days) | Holiday Request Form (Shifts) | Interview Rating Form | Person Specification Preparation Form | Personal Details Form | Pool Vehicle Log Form | Reference Letter | Rejection Letter | Return to work interview Form | Job Descriptions | Short Listing Form.

    DOCUMENTATION
    It is essential that any documents the organisation has on an employee is filed correctly. Documents that should be filed include:
    • CV 
    • References
    • Qualifications
    • Immigration status
    • Licences
    • Accreditations
    • Interview notes
    • Other evidence to demonstrate ability to do the job.
    • Employment related documents that are listed above under section Contract.
    An employee has the right to know what documents/data the organisation holds on them. Data is normally stored manually or electronically. Employees’ personal data should be kept safe, secure and up to date by the organisation at all times. Below is the type of data the employer should keep about their employees:
    • Name 
    • Address
    • Date of birth
    • Gender
    • Education
    • Qualifications
    • Work Experience
    • National Insurance Number
    • Tax Code
    • Details of any known disability
    • Emergency contact details
    Other details that should keep kept include:
    • Employment history with the organisation
    • Employment terms and conditions (e.g. pay, hours of work, holidays, benefits, absence)
    • Any accidents connected with work
    • Any training taken
    • Any disciplinary action.
    What the organisation should tell their employee and their rights:
    • What records are kept and how they’re used 
    • The confidentiality of the records
    • How these records can help with their training and development at work
    • If an employee asks to find out what data is kept on them; the organisation has 40 days to provide a copy of the information.
    TRACKING
    It is essential the organisation tracks all essential data/documents held on an employee. Depending on the employee, if under immigration control, the following could be filed and where documents have expiry dates, these are tracked. Types of documents include:
    • Travel IDs
    • Visa (Biometric Resident Permit unless non-EEA national has other Home Office approval status)
    • UKVI CoSs
    • DBS Licence
    • ACS Licence
    • BBA Licence
    • CITB Licences
    • CAA Licence
    • CSCS Cards
    • CSR Cards
    • DVLA Licensing
    • ECS Cards
    • EUSR Cards
    • GMC Licence
    • GSR Licensing
    • Health & Safety
    • JJB Cards
    • IPAL PAL Cards
    • LANTRA Cards
    • NMC pin
    • Mandatory Training
    • MPQC Cards
    • SCORE Cards
    • Sentinel Cards
    • SIA Badge to name a few.
    Basically, any legal document required to say the worker is permitted to do that work, must be logged and tracked.

    TERMINATION
    When a member of staff leaves their employment, employees are either:
    • Dismissed
    • Resigned
    • Made redundant
    • Retired
    Dismissing Staff
    Dismissal is when you end an employee’s contract. When dismissing staff, you must do it fairly and log all information. If the UK organisation dismissed a Tier 2 or Tier 5 worker, they have 10 working days to login to their SMS and report it to the Home Office.

    There are several types of dismissal:
    • Fair dismissal
    • Unfair dismissal
    • Constructive dismissal
    • Wrongful dismissal.

    Resigned
    A UK organisation cannot refuse to accept an employee's resignation. They must follow certain procedures. When a member of staff resigns the UK organisation must:
    • get them to confirm their resignation in writing
    • tell them what their notice period is
    • agree when their last day at work will be
    • confirm whether they should work all or part of their notice period
    • Update the UK organisation SMS within 10 working days if the worker is on a Tier 2 or Tier 5 CoS.
    Note: An employee decision to retire is a form of resignation.

    Important Message
    Verbal resignations given in the heat of the moment could lead to claims of unfair dismissal - always ask for resignations to be given in writing.

    Redundancy
    Redundancy is when the UK organisation dismisses an employee because they no longer need anyone to do their job. This might be because the business is:
    • changing what it does | doing things in a different way, for example using new machinery
    • changing location or closing down
    Important Notice
    For a redundancy to be genuine, the UK organisation must demonstrate that the employee’s job will no longer exist.

    Redundancies can be compulsory or non-compulsory. If the UK organisation do have to make redundancies, they can get help from Jobcentre Plus.

    Employee rights - Employees have certain rights and may be entitled to redundancy pay if they’re made redundant.

    TIP
    Regardless how the employee leaves their job, log as much information as possible. Information should be how they left their employment, hand over been correctly done, left on good note, reasons for leaving, log performance for future references and finally, log if any holiday pay and other benefits should be paid to the employee.
    ASK OUR LAWYER A QUESTION

    Contracting

    What if the UK organisation wants to contract out their workers? 

    Contracting people to work for you falls under a number of categories. We have:
    • Full-time and part-time contracts
    • Fixed-term contracts
    • Agency staff
    • Freelancers, consultants and contractors
    • Zero hour contracts
    • Employing family, young people and volunteers
    To learn more about contracts click here.

    For immigration purpose, any UK organisation can send their work force to work for another business. As long as both businesses agree the terms, you have no real issues.

    Contracting sponsored Tier workers
    If you contract your staff who are being sponsored by you under sponsor licence, to avoid being non-compliant, the UK organisation RLMT, employment contract and assigned CoS must reflect the job is on a job contract.

    Possible breaches to consider:
    • Failure to disclose in the RLMT the worker will be working on different business premises
    • Employment contract clearly outlines this and covers costs to the third-party business place of work
    • Within the CoS the box is ticked to confirm work is on a client job contract
    • Within the CoS the UK organisation only assign the work dates in line to the job contract. You cannot assign a CoS for 3 or 5 years if the job contract is only guaranteed for 6 months.
    • The business whom the UK organisation Tier worker will be based at must be informed that the worker is being sponsored by the UK organisation and at no point in time, can the worker be under their direction and control.
    • It is illegal for that third-party business to contract out the UK organisation sponsored Tier worker.
    • At all times the sponsored worker must demonstrate they have carried out the work and the UK organisation can demonstrate they keep a daily log of work activities.
    The above are just some areas to consider. If you are unsure contact G4I and depending on the contract type, we can guide you further.
    ASK OUR LAWYER A QUESTION

    G4I Support

    G4I specialised support
    services and sponsor
    licence applications

    Ask yourself this question, if our sponsor licence was revoked or we were charged with other non-compliance, what impact would this have on our organisation?

    Could you afford to be listed on the Home Office website being named and shamed or be taken to court and issued a civil penalty of at least £20,000 and, the possibility of receiving a custodial sentence?

    We offer fixed costs to help your organisation stay compliant. Learn more.

    If our fees are within the UK organisation budget, we can help with the following:
    • Check if staff are legally employed (right to work checks)
    • Investigate if your HR system is robust enough
    • Look at your policy documents and guide you if compliant
    • Investigate the UK organisation recruitment cycle
    • Train up employees on good HR practices
    • Train up Level 1 and Level 2 SMS Users
    • Train up how to deal with a Home Office inspection visit
    • Help put in place more robust policies
    • Be added to your SMS as your approved Level 1 User. 
    The above is just an example of the support we can give you. To learn more, click on the links below or contact us.
    ASK OUR LAWYER A QUESTION

    Learn more about other key compliance areas

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