When you hold a sponsor licence that has been issued by the Home Office, the Home Office visiting compliance officers inspects the organisation monitoring system.
What is monitoring?
It is a legal requirement to monitor peoples right to work status if employed by you.
The organisation is also supposed to keep an employee HR file that outlines how they were recruited, engaged, contracts, timesheets, absences etc.
If the employee falls under Tier 2 or Tier 5 of the points-based system, these employees must be tracked to prevent illegal employment.
If the organisation employs other workers that need permission to work in the UK, they must also track these employees.
The service level agreement that the organisation signs when engaging G4I services under a sponsor licence maintenance will outline what the organisation should do.
If the organisation feels they do not have a complaint system in place, they can engage G4I to carry out various services that can include:
G4I will provide full support to the organisation. the organisation will no longer have to spend hours searching the web for answers, 'assuming' that if organisation A can do this so can I as circumstances could be different per organisation. G4I will guide the organisation what to do. If the organisation Sponsorship Management System (SMS) needs updating, the organisation emails G4I instructions and we do the rest. G4I will email to the organisation screen grabs of actions taken so if the SMS loses the data or the Home Office compliance officers states we have no online record, you have our evidence.
What is Level User 1?
This allows a person from within the organisation to access their SMS. Once the Home Office has approved the organisation Level 1 User, G4I can then be added. Each Level 1 User will have their own login to the organisation SMS and the Home Office can track by the login IP address where that person was when accessing the SMS.
To add G4I as a level 1 user, the organisation level 1 user must first add a regulated staff member of G4I as a 'Legal Representative'. This is done via the organisation SMS. Once approved the organisation level 1 user must add the G4I member of staff as a Level 1 user. The Home Office will notify the organisation when G4I staff member has been approved.
If the organisation needs services prior to approval of G4I member of staff as a level 1 user, G4I will help the organisation level 1 user do this remotely.